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Refund Policy

Last Updated: June 2026 · For paid subscriptions

We want every customer to be satisfied with CloneAnyWeb. If our service doesn't meet your expectations, we're happy to help. Please read the policy below before requesting a refund.

Important: Payment gateway fees and platform maintenance costs are non-refundable. Because of this, refunds are slightly lower than the original payment amount.

1. How much refund will I receive?

Refunds are processed after deducting payment processing fees and maintenance costs. The exact refund amount depends on the original payment and applicable fees.

$1.98 Starter Plan $1.00 refund

$19.99 Pro Plan $19.00 refund

2. My website couldn't be cloned. Can I get a refund?

Yes. CloneAnyWeb successfully clones most websites. However, some websites use advanced security protections, bot detection, or anti-scraping technologies that can prevent successful cloning.

If your website cannot be cloned and you have not used Live Edit or any AI-powered editing features, you may request a refund. We strive to clone almost every site, but high-security environments with tight scraping blocks may occasionally fail.

3. I used Live Edit or AI Edit. Can I still get a refund?

No. Once you use Live Edit, AI Edit, or any AI-powered feature, your purchase becomes non-refundable.

These features use paid AI services (such as large language models and image processing APIs) and generate costs immediately after use, even if you later cancel your subscription. We pay AI companies for these capabilities on your behalf.

4. I forgot to cancel my subscription and was charged again.

If your subscription renewed automatically and you have not used CloneAnyWeb after the renewal, you may request a refund for that renewal charge.

If the renewed subscription has already been used (cloning activity, edits, or exports), normal refund eligibility applies, meaning AI feature usage will make it non-refundable.

5. A feature isn't working. Can I request a refund?

Before requesting a refund for a technical issue, please contact us through the Dashboard Live Chat. Many issues can be resolved quickly by our support team.

If we cannot resolve the issue within a reasonable time and you are otherwise eligible (no AI/Live Edit usage), we'll process your refund.

6. I'm not satisfied with the service.

Yes, you may request a refund if you are not satisfied with the service, provided you have not used Live Edit or AI Edit, and your account meets the other refund conditions listed above.

7. Is there a time limit for refund requests?

There is no strict time limit for requesting a refund, as long as there is time remaining in your subscription period. You can request a refund at any point during your active subscription, provided all other refund rules are met.

8. How do I request a refund?

You must request a refund via one of the following methods. We will verify your eligibility based on this policy.

Dashboard Live Chat (fastest)

You can leave a message or contact our admin directly using the live chat inside your dashboard. Refunds are processed within 7 business days after approval.


Contact: hello@cloneanyweb.site · Pakistan